Shipping Policy

A legal disclaimer

Devin3 Serenity is not responsible for any delays, damages, or losses that occur during shipping once your order has been transferred to the carrier (e.g., USPS, UPS, FedEx). All delivery timelines are estimates provided by shipping carriers and are not guaranteed by Devin3 Serenity.

We are also not liable for:

Incorrect or incomplete shipping addresses provided by the customer
Packages marked “delivered” by the carrier but not received by the customer
Delays caused by weather, customs, strikes, or other unforeseen circumstances

While we will do our best to assist you with shipping issues, any claims for lost, delayed, or damaged packages must be filed directly with the shipping carrier unless otherwise agreed upon.

By placing an order with Devin3 Serenity, you agree to these shipping terms and this legal disclaimer.

Shipping Policy

Processing Time:
Orders are processed within 5-10 business days (excluding weekends and holidays). You’ll receive a tracking number by email once your order ships.

Estimated Delivery Times (U.S. Only):

Standard Shipping: 5–7 business days
Priority Shipping: 2–3 business days

Please note: Delivery times are estimates and may vary due to postal delays, weather, or other unforeseen issues.

Shipping Provider:
We ship through USPS, but may occasionally use UPS or FedEx based on your location.

Shipping Fees:
Shipping costs are calculated at checkout based on your order and selected shipping speed.

Where We Ship:
Currently, we only ship within the United States.

Lost or Damaged Packages:
If your order is lost or arrives damaged, contact us at devinserenity25@gmail.com within 3 days of delivery. Include your order number and a photo (for damaged items), and we’ll make it right.

Address Accuracy:
Please double-check your shipping address before submitting your order. We are not responsible for orders shipped to incorrect or undeliverable addresses.

Need Help?
Email us anytime at devinserenity25@gmail.com – we're here to help!